Job Alerts

Brightway Insurance

Communications Coordinator

posted: 3/19/2019

Objectives:
Under general supervision, provides copywriting support to a wide variety of company initiatives and owns ongoing meetings/projects.

Principal Duties and Responsibilities:
-Performs independent research in order to provide crisp, clear copy for a wide variety of communications initiatives
-Owns company’s ongoing communication programs including customer communication, newsletters, webinars, various reports, procedure and other manuals and surveys
-Owns company’s primary website, brightway.com, supporting it through ongoing copy updates as well as managing vendor to make ongoing improvements
-Manages ongoing workload effectively and efficiently; using strong organizational skills, develops calendars and checklists for certain ongoing work
-Regularly checks email and other systems through which work is requested
-Fulfills requesters’ needs, ensuring satisfaction
-Proactively identifies process improvements that make the department more efficient and effective
-Documents activities and follow up in appropriate systems regularly and accurately
-Documents processes followed in order to ensure tasks are able to be replicated accurately
-Maintains process and procedure manual for the area
-Listens to, and incorporates, feedback
-Works as part of a team, ensuring work done is complementary and not duplicative or conflicting
-Acts as company’s liaison with USPS, helping to improve efficiency
-Handles video production as required

Internal/External Relationships:
-Plays a key role as the “face/voice of Brightway” to internal and external customers. Participates as a member of the Marketing team. -Works with all levels of the organization to promptly resolve issues to ensure satisfaction.

Qualifications:
-Bachelor’s degree in Marketing, Communications, or related field
5+ years’ experience in a related field
-Ability to perform work with a high degree of accuracy; exceptional attention to detail
-Superior customer service mindset; a desire and ability to deliver service that provides a high level of satisfaction
-Superior interpersonal skills; must be able to deliver developmental feedback in a way in which it is well received
-Superior verbal and written communicator; must be able to convey ideas in a clear and concise manner
-Must be proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint)
-Excellent independent judgment and decision-making
-Understanding of Brightway systems; regularly updates activities accurately
-Ability to learn, embrace and put into practice new concepts and skills
-Superior ability to manage own time, activities and resources; models behavior for others
-Team player; must be able to contribute to the team and rely on others to achieve objectives

Learn more and apply now!

 

 

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